Business Clients

The latest Ledgent Technology news, tips and information on technology trends that affect you.

Smart Steps to Control Your IT Budget and Expenses

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Financial management in any business is crucial to ensure correct allocation of costs, budgets and other financial responsibilities that could affect the success of a company. The IT department usually has a big role to play in financial obligations. Continue reading

Effective Team-Building Tips for Tech Leaders

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The tech industry is constantly evolving and innovating. In such a dynamic and fast-paced industry, your team should not only be passionate about their roles but also work together effectively to complete projects. Building a great tech team requires trust, camaraderie, and support.

Good leaders recognize the importance of these traits and need to make an effort to ensure that their tech team is working efficiently to achieve the business’s overall goals.

7 Effective Tips for Tech Leaders to Follow

As a tech leader, you want to foster teamwork and ensure your team drives successful results. Here are our top tips for tech leaders to build a strong team.

Tip #1: Establish trust among your team
Building trust takes time, but it’s essential to invest the effort because your team needs to be able to come to you when they have a problem or a tough decision to make. Trust is built with open communication, transparency and providing equal opportunities to every member. Your team needs to see that you “have their backs.” This trust can also come from being open to any feedback about your management or leadership style. Make sure you create a clear path where your team can align their career goals with and have open and honest discussions about business objectives and measurable results you expect.

Tip #2: Provide and receive feedback
Just as you coach and improve your team member’s skills and abilities, you should be open to any feedback from your team. Encourage constructive feedback and listen to it with the mindset to learn and grow. Similarly, when giving feedback, make sure your employees understand how they can improve and what areas they need to focus on to do better in the future. This could also be by providing any ongoing learning opportunities to help them improve their technical skills or other opportunities to advance in their tech careers.

Tip #3: Set your overall goals
Everyone on the team has an important role to play. You need to make sure that you motivate your team and empower them to work together toward the main goal of the project or task. Discuss every new project together and make sure everyone knows their individual responsibilities.

Tip #4: Celebrate success
Recognizing your team member’s wins goes a long way in motivating them and driving personal and professional growth. Let your employees know when they have achieved great results and support them by giving them the opportunity to develop in the areas that they show interest and strength in. Continue to encourage ideas and recognize great results and achievements so that your employees will feel motivated and incentivized to continue to do their best.

Tip #5: Pay attention to your employees
With so many of us working remotely, it’s important to continue regular one-on-one meetings and making sure your employees feel heard. Chances are that your tech team is intelligent and innovative, so you don’t want to miss out on their great ideas. One way to give your team members time to generate ideas is to hold innovation meetings or set aside some time for them to focus on creativity and new ideas they may want to pursue.

Tip #6: Keep an eye on the industry
It’s always good to be aware of what’s going on in the tech industry. Since this industry is continuously innovating, being in the know will help you stay ahead of the curve. You need to constantly do your research, monitor your competition, and analyze trends so you can be an early adopter or even the first one to come up with an innovative solution.

Tip #7: Recognize diversity within the team
Diversity matters. With a diverse team you not only have higher productivity and engagement, but you get better results. Additionally, a diverse team brings the opportunity for unique and creative ideas. Embrace these opportunities because you will only be rewarded with innovation and effective solutions. Don’t forget your employees bring more than just their tech skills to the table. For example, individuals who have soft skills such as problem-solving and effective communication can work together with other team members and drive results efficiently. Leverage the variety of benefits everyone brings to the table to create a well-rounded team and maximize performance.

As a tech leader, you are constantly evolving and learning – not only to keep up with the robust tech industry but to maintain a strong team. Remember, your team members look up to you as their leader. By focusing on motivation and learning, you will continue to build a strong and efficient team to succeed in the long run

Ageism in the Tech Industry and How to Combat It

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According to Bureau of Labor Statistics, the median age of an American worker is 42. Notably, Medium states that professionals in the technology industry can start to experience ageism as early as 29 years old. When you manage a tech team comprised of several young professionals, it’s critical to ensure your more experienced team members feel valued and included.

Ageism in the Tech Industry – The Problem

Why does it seem that the tech industry favors younger professionals? When we think about technology, we are often caught thinking that the younger generations are somehow better at it. Whether it’s figuring out the latest app or understanding how to work a device, we’re usually handing over our tech gadgets to our younger friends to figure it out. Programs become outdated; workers can become complacent with the ever-changing tech landscape – it all factors into the issue of ageism.

One survey of tech workers found that close to half of respondents (43%) worry about losing their job because of their age (AARP).  More than one-third of workers surveyed (36%) report experiencing at least one instance during which they weren’t taken seriously by colleagues and managers due to age (Indeed).

While the tech industry relies on innovation and adopting the newest programs and skills, it also needs people with the experience of managing teams, planning complex projects, and understanding how to communicate effectively to run a successful business. AARP’s survey revealed more than 75% of those polled said they consider older tech workers to be highly qualified, and more than 80% said older workers have good experience and can share wisdom about the industry. Combating ageism in the tech industry is good for workers and companies since every generation has advantages they can bring to the table.

Combating Ageism in the Tech Industry

A survey conducted by Dice in 2018 showed that Baby Boomers and Gen X-ers are the most at-risk groups for age discrimination. In order to avoid ageism in your tech team, here are some important tips to consider.

1. Offer learning opportunities
Keeping up with the latest code and technological advances is always a challenge. Encourage learning and provide opportunities for ongoing education and training for your entire team. This gives everyone a chance to learn and grow in their career and makes them feel that they’re staying up to date with the most relevant tech innovations. It’s a win for them personally, and a win for your team’s collective abilities.

2. Assess your company culture
You might want to take a hard look at your company culture and determine if age discrimination is a problem. It’s important to make sure no one in the company feels isolated. Bias can begin right from the recruiting process. When hiring new employees, make job postings strictly about qualifications. Managers can involve people of all ages across departments in the hiring process to further help avoid bias.

3. Leverage networks and encourage mentorship
An experienced professional will bring a wealth of connections and networking opportunities for other employees. These opportunities are important for employee growth and for referring potential vendors and partners to the company. Additionally, an experienced professional will have the knowledge and wisdom from their past experiences and mistakes. To help your team thrive, you might want to consider adding a mentorship program. Mentors are supportive, knowledgeable and will provide the guidance an employee needs to grow in their career. A more experienced professional can prove to be invaluable to the company in helping shape future employees. By providing these opportunities you will encourage teamwork and collaboration and drive motivation to succeed.

4. Look to the experienced problem solvers
Don’t underestimate the power of your more seasoned tech professionals. With years of understanding the workplace and mastering communication skills, problem-solving techniques, and other factors that come up in the work environment, they may provide the solutions, maturity, and know-how to navigate problems that inevitably arise during projects.

Ageism exists. There are many ways to combat the issue of growing ageism in the technology industry – and a lot of it starts within the company culture. Encourage collaboration and foster an inclusive team to start actively combating ageism and giving all employees a chance to prosper.

How will “The Great Resignation” impact your business? Strategies to retain and attract employees

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Nearly 25% of workers are reportedly considering quitting their jobs post-pandemic. According to CNBC, “Of the 26% of workers planning to leave their employers after the pandemic, 80% are doing so because they’re concerned about their career advancement; meanwhile, 72% say the pandemic caused them to rethink their skill sets.” The pandemic has given everyone the chance to reflect on what they really want to do with their future – especially when it comes to their careers. We are now starting to see what’s been nicknamed “The Great Resignation” – people leaving their current positions for greener pastures. Naturally, employee retention has become a hot topic for many managers.

You have top talent on your team and the last thing you need (especially as your business is recovering post-pandemic) is for your best employees to leave. It’s time to come up with a game plan to not only retain your trusted and talented employees but also strategize on attracting top candidates to your company.

Why Is Employee Retention Important?

Retaining your employees is important for businesses to thrive. When you have a good employee who constantly delivers excellent work, you don’t want to let them go. Additionally, high employee turnover is costly for businesses – as much as 2.5 times an employee’s salary depending on the role. (Source: CIO)

Strategies to Attract and Retain Employees

Preparing the right strategy for attracting and retaining employees is crucial in making sure you have the best talent to keep your business running smoothly. Here are some tips to help you avoid “The Great Resignation” within your company and hire some great talent along the way.

1. Listen to your employees’ needs
Employees want to feel comfortable, valued and secure in their positions. Create an employee-focused environment by listening to and understanding their needs – both as a team and as individuals. For example, flexibility, recognition, competitive pay, work-life balance and social interaction with coworkers all factor into an employee’s decision to join a company and stay long-term.

2. Involve employees in the recruiting process
Employees who are happy at their company can attract other top talent and show them that they will enjoy working at the organization. When employees know that they have helped in bringing a new employee on board, they will feel good about themselves – which boosts morale. Additionally, referral bonus programs can create enthusiasm among employees to play a role in the hiring process.

3. Good benefits are crucial
Having good benefits such as reliable health care programs, retirement packages, paid-time-off and other perks are now extremely important for professionals. Employees will want to see that their benefits are worth them staying or they will want to move on to a company that offers better packages. Additionally, when recruiting new employees, benefits packages are a main attraction, so it is important to evaluate what your benefits are and make sure it is clearly communicated in the recruiting process.

4. Know the importance of diversity
Diversity is of growing importance in society, including the workplace. Make sure you are being inclusive during your recruitment process and have a focus on diversity and inclusion at all levels of your organization. When you have a diverse culture, you gain a plethora of unique insights, perspectives, and knowledge. Employees appreciate diversity efforts and are looking favorably at companies that demonstrate a commitment to a diverse workplace.

5. Provide growth and learning opportunities
Employees want to grow and feel like they are being challenged. As we all come out of the pandemic, many people might feel like they want a change or want to work on new skills when it comes to their careers. Give your employees the opportunity for ongoing education or upskilling opportunities. If they are interested in different teams, give them the freedom to help other teams with their projects and tasks. By providing these opportunities, employees will see that you not only value their interests but are giving them the freedom to grow and evolve in their careers.

6. Provide transparent communication
Keep communication as transparent and continuous as possible. Your employees want to be in the know and it’s a good idea to update them on what’s happening in your organization. Additionally, make sure to also gain employee feedback in the process, to learn what areas may need improvement.

7. Focus on recognition
When you take the time to provide recognition, your employees will feel that their work is being appreciated and that they are a valued part of the team. It’s important to acknowledge your team members publicly or privately (depending on their preference) and give them constructive, specific feedback on their work. Make sure to also set 1:1 meetings to provide this recognition especially if they completed a project or task successfully.

Having the Right Talent for Your Organization

Just like every individual, all businesses are going through a period of change – especially with today’s volatile labor market and economic conditions. When it comes to their employees, managers need to communicate their value and provide opportunities to grow.

Tips for Managing Hybrid Teams Effectively

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Welcome to the era of hybrid teams – where employees are given the option to work remotely as well as come into the office a few times a week or month. Some employees have enjoyed the flexibility of remote work and being able to tend to their children and other appointments during the week; while others are eager to get back the focus of working in an office next to their teammates. Continue reading

How to Successfully Manage Your Top Performing Tech Employees

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High performers are the jewels of your organization. Their positivity, drive, and ability to deliver results are aspirational to their peers. Your high-performing tech talent push themselves to innovate and create meaningful products and experiences and it’s important to manage them effectively to help ensure their engagement and productivity in the long run. Continue reading